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The City Clerk's Operations Playbook

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Email and Text Messages as Public Records for City Officials
Records & Transparency

Email and Text Messages as Public Records for City Officials

Messages about city business can be public records even when they live on a personal phone. Here is how to set policy, capture and retain messages, search them, and brief your council.

Govera editorial team 10 min read
Agenda Item Submission Deadlines Departments Will Actually Meet
Agenda & Meetings

Agenda Item Submission Deadlines Departments Will Actually Meet

A step-by-step process for agenda deadlines: set the cutoff backward from posting, define what complete means, send useful reminders, agree on escalation, and handle late items fairly.

Govera editorial team 9 min read
Documenting the Clerk's Office So Anyone Can Cover It
Clerk Operations

Documenting the Clerk's Office So Anyone Can Cover It

A practical guide to clerk office procedures documentation: short procedure sheets, a three-pass deputy cross-training plan, a coverage calendar, and safe handling of logins and vendor contacts.

Govera editorial team 11 min read
Records Retention Schedules: How to Build and Maintain One
Records & Transparency

Records Retention Schedules: How to Build and Maintain One

A plain, step-by-step process for building a records retention schedule from your state's schedule, with record series, owners, electronic records and defensible destruction.

Govera editorial team 11 min read
The New City Clerk's First 90 Days: A 30, 60, 90 Day Plan
Clerk Operations

The New City Clerk's First 90 Days: A 30, 60, 90 Day Plan

A practical plan for a clerk starting or promoted into the role: learn the calendar, meet the people at the seams, build a legal deadline register, inventory records, and fix one problem well.

Govera editorial team 10 min read
Are AI Chats Public Records? What City Clerks Need to Know
AI in Local Gov

Are AI Chats Public Records? What City Clerks Need to Know

AI prompts and outputs may be public records depending on your state's law and retention schedule. Here is what to ask your city attorney and how to set up tools, logging and staff guidance.

Govera editorial team 10 min read
The City Clerk's Meeting-Prep Checklist
Clerk Operations

The City Clerk's Meeting-Prep Checklist

A timeline based checklist for city clerks covering the full span from the two week mark before a council meeting to filing the final record after.

Govera editorial team 8 min read