A plain, step-by-step process for building a records retention schedule from your state's schedule, with record series, owners, electronic records and defensible destruction.
A practical plan for a clerk starting or promoted into the role: learn the calendar, meet the people at the seams, build a legal deadline register, inventory records, and fix one problem well.
AI prompts and outputs may be public records depending on your state's law and retention schedule. Here is what to ask your city attorney and how to set up tools, logging and staff guidance.
A practical guide to drafting an AI use policy your city can follow, from scope and prohibited uses to records retention, vendor terms, training, and review cadence.
If your city keeps its records in Laserfiche, should agendas run there too? A buyer-focused look at the options, the integration questions, and when staying put is the right call.
A plain-English walkthrough of the public records request process, built for small city staff who do not have a dedicated records team.
A practical guide to building a government transparency portal that residents return to, built around what they actually search for.
The public record needs a higher bar than any internal memo. Here is what makes AI generated text safe enough to belong there, and what does not.
A practical guide to taking meeting minutes that capture official action clearly, from motions and votes to closed sessions and public comment.